Civil engineering and structural engineering team at Vector Engineers discussing commercial site development plans, grading and drainage design, stormwater management, and infrastructure coordination for construction projects in the western United States.

Customer Service Representative | Solar Client Manager

LOCATION: DRAPER, UT or BOISE, ID OFFICE

THE POSITION:Full-time Customer Service Representative – Solar Client Manager

JOB DESCRIPTION:

The main focus of this role will be to maintain and enhance relationships with existing clients and build relationships with new clients.

You will be assigned multiple clients to communicate and coordinate with on solar engineering jobs. You’ll be tasked with verifying the timely delivery of jobs and working with the client to understand their expectations. Additionally, you’ll assist accounts receivable on billing concerns and issues for your clients.

The client management role will require setting up, managing, and tracking jobs with minimal supervision. Set priorities, and meet goals and deadlines in a high-performance culture with a positive can-do attitude.

You will be part of a team striving to become more efficient and automated. The team will frequently meet to collaborate on collected data, ideas, issues, and process improvements. Being proactive in identifying areas of improvement and problem-solving in a timely fashion will ensure team success.

QUALIFICATIONS:

  • Associate’s degree (minimum)
  • Microsoft Office proficiency
  • Google workspace familiarity
  • Customer service experience
  • Strong communication skills
  • Critical thinking
  • Creativity
  • Willingness to learn
  • Attention to detail
  • Ability to take direction and execute a plan
  • Reliably follows through on commitments
  • Strong work ethic
  • Proactive
  • Self-starter
  • Ability to balance multiple clients and priorities simultaneously and successfully

COMPENSATION PACKAGE INCLUDES:

  • Medical, Dental, and Vision Insurance
  • 401k Match
  • Paid time off and holidays
  • Performance bonuses
  • Frequent lunches provided

HOW TO APPLY:

Please send an email with a resume to employment@vectorse.com with the position you are applying to in the subject line.

Contact Us


Civil Engineering Services Now Available at Vector Engineers for Commercial and Residential Site Development

Vector Engineers has built its reputation on responsive structural engineering services for commercial, residential, industrial, solar, telecom, and specialty projects across all 50 states and parts of Canada for over 20 years.

Now, we are expanding our capabilities with the launch of our new Civil Engineering division, providing site development and infrastructure design services throughout the western United States.

For architects, developers, and contractors, this means fewer consultants to manage and better coordination between site and structural design from the beginning of a project.

To lead this expansion, we recently welcomed Morgan Sandberg to the Vector team. Morgan joins us from Keller Associates and brings extensive experience in commercial site development, grading and drainage design, utility coordination, stormwater management, and permitting support.

Our civil engineering services include:

  • Site planning and layout
  • Grading and drainage design
  • Stormwater management
  • Roadway and parking lot design
  • Utility design for water, sewer, and storm systems
  • Coordination with local jurisdictions and permitting agencies

By offering both structural and civil engineering services, we can help clients simplify communication, reduce coordination issues between multiple firms, and keep projects moving more efficiently through design, permitting, and construction.

“If structural engineering focuses on how a building stands, civil engineering focuses on how the entire property functions,” said Morgan. “Before construction even begins, civil engineering helps determine where the building sits on the site, how vehicles access the property, where utilities connect, how drainage is handled, and how the project moves through permitting.”

For contractors and architects, those early site decisions can directly impact project schedules, permitting timelines, construction costs, and long-term functionality.

Civil engineering and structural engineering team at Vector Engineers discussing commercial site development plans, grading and drainage design, stormwater management, and infrastructure coordination for construction projects in the western United States.

Civil engineering helps answer key questions early in the development process:

  • Where should the building sit on the property?
  • How will stormwater and drainage be managed?
  • Where should parking lots and drive aisles be located?
  • How can utilities connect efficiently to city systems?
  • How can the site be designed to meet local requirements while remaining practical to build?
  • How can we use existing topography to create an aesthetically pleasing design, and minimize earthwork?

Our new civil engineering division will primarily support commercial developments throughout the western states, while also assisting residential projects that require site planning, grading, drainage, utility coordination, or permitting support.

"Structural and civil engineering often work hand-in-hand. One designs the structure; the other ensures all plans and designs result in a site that is functional, buildable, and compliant. Bringing both together under one roof creates a much smoother process for our clients and helps reduce unnecessary coordination between multiple firms," Morgan explained.

This integrated approach allows our team to identify issues earlier, improve communication across disciplines, reduce costly revisions, and help projects move from concept to construction with fewer delays.

As Vector continues to grow, our focus remains the same: responsive service, practical engineering solutions, and helping clients solve construction challenges before construction begins.

If you are planning a commercial or residential development project and need coordinated structural and civil engineering services, our team is ready to help.

See Our Locations

info@vectorse.com